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Satisfaction Guarantee

Your satisfaction is our prime concern and you must feel confident when placing your order with Keratia. Throughout the website, we have endeavoured to make all the steps of your purchase clear and easy to understand.

However, if you have any queries, we will be happy to answer them individually at : onlinesales@keratiareplicadiamonds.com

Highest Quality and Crafstmanship

Keratia Replica Diamonds are of the highest quality and have been discerningly chosen and selected by our gemologist. They are set by our expert crafstmen in mounts of 18 carat gold, hallmarked.

Flexibility of returns - Money Back Guarantee

We are confident in the very high quality of our jewellery, from a creative as well as technical point of view, and we are sure that once your have acquired our jewellery, you will wear it all the time.

Nevertheless, we want to leave you the time necessary to make sure that you have acquired the appropriate jewel and we want you to feel free to change your mind. It is entirely possible to return the jewel to us and we will give you the full refund of the jewellery.

We are very happy to leave you a period of 21 days (i.e. 15 working days) after reception of the article.  Indeed, the time span of 21 days after reception of the jewellery enables to plan unhurriedly the best moment when you want to offer the jewellery; and we know how important it is to organise the right conditions for that very special occasion.

Complimentary ring sizing

There is nothing more satisfying than a perfect fit when you buy a ring. Contrary to most websites, Keratia offers you the possibility to select your ring size from the standards used in your country of origin. In the eventuality that you do not know your ring size, Keratia has developed a unique method to help you with the correct ring sizing. This should guarantee a perfect fit. At Keratia we want you to make your purchase with peace of mind knowing that you have made the correct choice. This implies that if the ring that you have ordered and received does not perfectly fit your finger, we will happily proceed to an additional complimentary sizing of your ring.